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Privacy Policy

EFFECTIVE — [EFFECTIVE DATE] · LAST UPDATED — [LAST UPDATED DATE]

This Privacy Policy explains how Aeterno ("Aeterno," "we," "us") collects, uses, discloses and protects personal information when you visit this site, request early access, or otherwise interact with us. It is written for visitors in the United States and Canada; if a jurisdiction you're in grants you additional rights, those rights apply on top of this policy.

Aeterno is currently in an early-access phase. This policy covers our marketing site and the request-access process. It will be replaced with a more detailed policy once the product itself is generally available and processes customer or account data.

Information we collect

When you use this site, we collect:

  • Information you provide directly — such as your work email address when you submit the "Request Access" form, and anything you tell us in a reply, call or message.
  • Basic technical information — such as your browser type, general device information and pages viewed, collected only through standard server logs necessary to operate the site. We do not currently use third-party advertising trackers or sell any data collected from this site.

How we use information

We use the information we collect to:

  • Respond to access requests and communicate with you about Aeterno;
  • Operate, secure and improve this site;
  • Comply with legal obligations and enforce our Terms of Service.

We do not use the information you submit through this site to make automated decisions that produce legal or similarly significant effects about you.

How we share information

We do not sell or rent personal information. We may share limited information with:

  • Service providers who help us operate this site or communicate with you (for example, hosting, email delivery), under contractual confidentiality and use restrictions;
  • Legal and safety authorities, where required to comply with law, legal process, or to protect the rights, property or safety of Aeterno, our users or others;
  • A successor entity, in the event of a merger, acquisition or sale of assets, subject to this policy or a successor policy with materially similar protections.

Data retention

We retain the information collected through the access request form for as long as reasonably necessary to respond to your request and maintain our records, or until you ask us to delete it, whichever comes first.

Your rights — California residents

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the right to know what personal information we hold about you, to request its deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined under the CCPA/CPRA. To exercise any of these rights, contact us at privacy@aeterno.io. We will not discriminate against you for exercising these rights.

Your rights — Canadian residents

If you are located in Canada, our collection, use and disclosure of your personal information is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have the right to access the personal information we hold about you, to request corrections, and to withdraw consent for its continued use, subject to legal and contractual restrictions. To make a request, contact our Privacy Officer at privacy@aeterno.io.

Email communications

If you submit your email address through the access-request form, we will only use it to communicate with you about your request and about Aeterno. Any marketing email we send will include a clear way to unsubscribe, in line with the U.S. CAN-SPAM Act and Canada's Anti-Spam Legislation (CASL). We will not add you to a marketing list without your consent.

Security

We take reasonable technical and organizational measures to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. See our Security page for more detail.

Children's privacy

This site is directed at business professionals and is not intended for children.

Changes to this policy

We may update this policy as Aeterno evolves. We will update the "Last updated" date above and, for material changes, provide reasonably prominent notice on this site.

Contact us

Questions or requests regarding this policy can be sent to privacy@aeterno.io.

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